Privacy Policy

Last updated: 12/18/2025

U Retreat ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Payment or billing information (processed securely through third-party providers)
  • Any information you submit through contact forms, booking forms, or registrations

We may also automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Process bookings, registrations, or payments
  • Communicate with you, including responding to inquiries and sending relevant updates
  • Send marketing or promotional communications (you may opt out at any time)
  • Maintain website security and prevent fraudulent activity

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties only when necessary, including:

  • Payment processors
  • Booking or scheduling platforms
  • Email or communication tools
  • Analytics providers

These third parties are required to protect your information and use it only for the purposes for which it was shared.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze site usage. You can choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal information
  • Withdraw consent for certain data uses

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

U Retreat
Email: info@uretreat.ca